FREQUENTLY ASKED QUESTIONS

What is Bay Branded?

Bay Branded is a coastal lifestyle apparel brand inspired by the Chesapeake Bay — its waters, legends, and the generations shaped by life along the shore. Our designs reflect grit, durability, and a deep respect for the Bay.

Where are your products made?

Our products are responsibly sourced and printed with trusted partners. While manufacturing locations may vary by product, every design is created with quality, comfort, and durability in mind.

How do your shirts fit?

Our tees feature a modern, comfortable fit — not too boxy, not too slim. If you prefer a relaxed feel, consider sizing up. 

What materials do you use?

We focus on soft, durable fabrics designed for everyday wear. Specific material details are listed on each product page so you know exactly what you’re getting.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once shipped, delivery usually takes 3–7 business days within the U.S. You’ll receive tracking information as soon as your order ships.

Do you ship outside the United States?

At this time, we primarily ship within the U.S. International shipping options may be added in the future.

What is your return or exchange policy?

We want you to be happy with your gear. Please visit our Returns page or contact us if you need help.

How do I care for my apparel?

To keep your gear looking its best, we recommend washing inside out in cold water and tumble drying on low heat. Avoid ironing directly on printed designs.

Will sold-out items be restocked?

Some designs are limited, while others may return based on demand. If an item you love is sold out, keep an eye on our site or follow us on social for restock updates.

Do you offer wholesale or custom orders?

We occasionally partner with select retailers and organizations. For wholesale or custom inquiries, please contact us through our Contact page.

How do digital gift cards work?

Bay Branded digital gift cards are delivered instantly by email and can be used on any product site-wide. They’re a simple way to give bay-inspired apparel and coastal essentials—no shipping, no waiting.

Digital gift cards never expire and carry no additional fees. Once purchased, the recipient receives a unique code that can be entered at checkout. Gift cards can be used across multiple orders until the full balance is redeemed.

Perfect for last-minute gifts, special occasions, or anyone who lives life on the water.

How can I contact Bay Branded?

You can reach us through our Contact page or by emailing support@baybranded.com. We do our best to respond within 1–2 business days.