Shipping Policy
Built on the Bay. Made to Order. Delivered to Your Door.
At BAY BRANDED®, every order is prepared with care and inspired by life on the Chesapeake. Because our products are made to order, we appreciate your patience while your gear is produced, packaged, and sent your way.
Order Processing
Orders are typically processed and prepared for shipment within 1–3 business days after purchase.
Processing times may vary depending on the product, order volume, and production availability.
Business days exclude weekends and U.S. federal holidays.
Shipping & Delivery
Once your order ships, delivery within the United States typically takes 3–7 business days.
Estimated delivery timelines:
- Order processing: 1–3 business days
- Shipping transit: 3–7 business days
- Estimated total delivery: 4–10 business days
Delivery estimates are not guaranteed. Shipping delays may occasionally occur due to carrier disruptions, weather conditions, holidays, or other circumstances beyond our control.
Shipping Rates
Shipping charges are calculated and displayed at checkout before your purchase is completed.
Orders qualifying for a free shipping promotion will receive the applicable discount automatically, subject to the promotion’s terms.
Tracking Your Order
Once your order has shipped, you’ll receive shipping confirmation and tracking information by email when available.
Tracking updates may take some time to appear after the carrier receives your package.
Multiple Shipments
Because BAY BRANDED offers a variety of made-to-order products, items purchased together may occasionally be produced or shipped separately.
If your order arrives in multiple shipments, each package may have its own tracking information.
Shipping Destinations
BAY BRANDED currently focuses on shipping within the United States.
International shipping is not currently offered. We may expand our shipping destinations in the future.
Incorrect Shipping Addresses
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us as soon as possible at support@baybranded.com.
We will do our best to assist, but address changes cannot be guaranteed once an order enters production or shipping.
Delayed, Missing, or Damaged Shipments
If your order is significantly delayed, arrives damaged, or appears to be missing, please contact us so we can help investigate the issue.
For damaged or incorrect products, please refer to our Return & Refund Policy for reporting instructions and eligibility.
Questions About Shipping?
We’re here to help.
Email: support@baybranded.com
Our goal is to respond to customer inquiries within 1–2 business days.
BAY BRANDED®
Shaped by Wind, Tide, and Time.